Frequently Asked Questions

Answers at A Glance

Everything you’d ask over a coffee—answered in two scrolls.

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Do I need to install tracking codes or analytics?

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How do you handle GDPR, privacy, and cookies?

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Do you build ecommerce websites?

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How is my website hosted and secured?

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What are your payment terms?

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What happens if I want to cancel or pause the project?

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How do you communicate during the project?

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Do you offer refunds or revisions?

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How long have you been designing websites?

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Do you work with agencies or direct clients only?

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What industries do you specialise in?

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Who is Socialectric and what services do you offer?

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Where are you located and do you work remotely?

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Can you help with branding and logo design?

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How much does a website cost?

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What if I need additional pages or features?

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Do you offer ongoing maintenance or support plans?

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Do you charge hourly or fixed price?

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Do you offer SEO and content writing services?

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Can you redesign my existing website?

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What types of websites do you build?

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What is included in your website design and development packages?

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How do I book a project with you?

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How do you handle hosting and domain setup?

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What if I want to make changes after launch?

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How many revisions are included?

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What platform do you build on (Webflow, Wix, etc.)?

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Do you provide training on how to update my website?

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Will my website be mobile-friendly and SEO-optimised?

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Can I provide my own content and images?

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What do you need from me before starting?

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How long does it take to complete a website?

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What Our Clients Say

Real results from real partnerships—see how Socialectric has transformed brands and driven growth with our strategic, hands-on approach.

Testimonial

"Eric was incredibly prompt and efficient when it came to helping me build my site using Webflow. I felt that he priced his services fairly too."

Alex Mylonas
Founder, Reroot
Testimonial

"Eric did an incredible job building our website. He was highly efficient, implemented all my feedback perfectly, and had the site live within just a month. His professionalism and attention to detail made the process seamless, and the final product exceeded our expectations. Highly recommend him for web development projects!"

Larry Chereshki
Creative Director & CEO
Testimonial

"I want to extend a heartfelt thank you to Eric for his exceptional work on my UX/UI portfolio. The final product looks fantastic, and I couldn't be happier with the results! Eric’s professional insights were invaluable throughout the process. He works quickly and demonstrates incredible patience, which is crucial when collaborating with graphic designers. What really stood out to me was his commitment—he assured me, “I will fix everything until you love the result,” and he truly delivered on that promise."

Michal Goldshmidt
UX/UI Designer
Testimonial

"Eric was engaging and responsive throughout our website redesign and deployment. His clear video walkthroughs made the onboarding process easy and efficient. We highly recommend Socialectric for professional, cost-effective web design and development."

Kevin Schreiber
Head of Business Development
Testimonial

"Eric from Socialectric isn’t just a web designer; he’s a visionary partner who instantly became my new best friend! He has an incredible knack for grasping your vision and translating it into something tangible and spectacular. From day one, the process was seamless, organized, and utterly professional. My website not only looks fantastic, but it also perfectly reflects our mission, thanks to his meticulous attention to detail and proactive communication. No follow-ups needed; Eric kept me in the loop every step of the way. He's already lined up for three more projects because, frankly, I can't imagine working with anyone else. Eric embodies professionalism, creativity, effective communication, and reasonable pricing. Truly lucky to have Socialectric on our side!"

Christi Daniels
CEO, The Do Good Daniels Family Foundation
Testimonial

"Eric did an amazing job. He was very responsive and got things done ahead of schedule. Our website came out looking amazing. We will continue working with him for ongoing updates to our site."

Nick Thompson
Director of Operations, The Cube Air
Testimonial

"Working directly with Eric at Socialectric has been a game-changer for Down to Earth Wellness Center. He built our website from the ground up, developed custom code elements, and seamlessly migrated us from our old platform to Webflow. His responsiveness and willingness to assist with any marketing ideas have made him an invaluable partner in our growth."

Dylan Godsave
CEO, DTE Wellness Center
Testimonial

"I had the pleasure of working with Eric Phung on developing my portfolio, and I couldn't be more satisfied with the experience. Eric's patience and attention to detail were remarkable. He explained everything thoroughly, ensuring I understood each step of the process. Eric's professionalism shone through in every aspect of his work. He was dedicated to creating exactly what I envisioned and continued until everything was perfect. The final result is a stunning portfolio that I am incredibly proud of. Working with Eric was a truly enjoyable experience. I highly recommend him to anyone seeking a talented and dedicated web designer."

Moran Zur
Product Designer, MZP
Testimonial

"Fast. Efficient. Highly professional. We are more than happy to work again with Eric."

Kristian Portz
Managing Partner & Founder, Die Rezeption
Testimonial

"I sought expert help to enhance and perfect the SEO for my newly launched website. Socialectric came highly recommended by Webflow, and Eric reached out to me without delay. From the beginning, Eric exuded professionalism, making me feel completely comfortable during our initial online consultation. He had a clear grasp of my needs and the strategy required. His delivery was outstanding and within the allocated budget. The final outcome was exceptional, leaving me thoroughly satisfied. I wholeheartedly endorse Eric and his team for their services and eagerly anticipate future collaborations."

Sheree Gibbs
Director Sales and Marketing, Ryan Corp
Testimonial

"Working with Eric and the Socialectric team has been an incredible experience. They're great at collaborating, providing guidance and creating us a wonderful website. Their exceptional skills ensure that our needs are not only understood but also executed promptly and effectively."

Laura Lian Williams
Co-Founder + Creative Director, Laura Lian
Testimonial

"The service from Eric and his team has been outstanding and has made the process of developing the site to the standard we needed very easy throughout every stage. I would highly recommend his services and look forward to developing our site further with him."

Thomas Tanikie
Design Assistant, ArchKBB
Testimonial

"I needed SEO completed to bring my site over the finish line and Eric totally delivered. He audited the site, optimized every little detail, and gave me clear directions of how to move forward. He's absolutely a trusted professional who delivers on his promises."

Karen Allen
Speaker, Mindset Expert And Founder of the 100% Human Movement, Karen Allen
Testimonial

"Thank you Eric. It’s been great working with you, too. The site looks so good. Ifyou require a testimonial for Socialectric just let me know!"

Marsha Folkoff
Digital Sales & Marketing, Singapore Business Vietnam Association
Testimonial

"Eric and his team are skilled, efficient and affordable. I have had Eric working on all aspects of a website build, code, forms, SEO, etc. His turnaround is fast and his work is excellent. Anytime I asked for a change, he was completely willing and helpful. I continue to work with him on a variety of projects… he is now my go to IT man! Thank you Eric and team!"

Gayle Olson
CEO & Founder, Euphoria Retreats
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